practiX – January 2010

Re-activating doctors that have been made inactive

A doctor, or service provider has left the practice only to return some time later and you need to reactivate their profile in again. How is this done in practiX in the most effective way?

Ø Select Administration > System Configuration > Organisation > Users and Providers

Important Note:  Prior to searching for the service provider, select the option to include inactive users in the list

Ø Select the user required from the list, removing the ticked option for inactive

Ø Update other information as applicable including the Legal Entity information and date range

Ø Save

Important Note:  As a usual process in practiX it is advisable that once a user / provider have been reactivated, close practiX and restart to have these changes take effect.

Ø Set up Roster, Schedule view and Schedules for Provider as usual.

Contact details

iSOFT Hot Tip

If you have any other ideas for iSOFT practiX ‘Hot Tip’ of the month, please email stephanie.jasper@isofthealth.com

iSOFT support

If you have any problems setting this up please contact iSOFT support.

primary.support@isofthealth.com

Ph – 1300 36 47 47

iSOFT training services

If you require on-site training or are interested in knowing about our group training, please email

primary.implementation@isofthealth.com

Medicare Australia

www.medicareaustralia.gov.au then go to For health professionals > Medicare

Ph – 1800 700 199